---
title: "Digital Care Plans: Getting Started"
description: MedEssist Help
---

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# Digital Care Plans: Getting Started

## The possibilities are endless with MedEssist care plans — from formulary programs to PSPs, create and manage any service you can imagine with our blank canvas care plans.

### Creating a Digital Care Plan

1\. Click "**Care Plans**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-45-3990-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-53-45-3990-PM.jpg)

2\. Click "**Actions**" then click "**Add New Care Plan**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-36-1822-PM.jpg?width=560&height=625&name=ascreenshot-Sep-17-2025-05-53-36-1822-PM.jpg)

**Tip!** MedCard = Digital Care Plan

MedCard is the default care plan. However, you can customize and make different care plans to your liking!

3\. Select **Type:** "**MedCard**" from the drop-down menu and manually enter patient information

Alternatively, you can click "**Search Patient**" to auto-populate a pre-existing patient record

Click "**Register**" when finished

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-46-8555-PM.jpg?width=560&height=501&name=ascreenshot-Sep-17-2025-05-53-46-8555-PM.jpg)

### Patient Demographics

4\. Click "**Patient Demographics**" to view information about your patient

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-51-1478-PM.jpg?width=560&height=443&name=ascreenshot-Sep-17-2025-05-53-51-1478-PM.jpg)

### Medication List

5\. Click "**Medication List**" to view a list of all the medications the patient is taking

To add medications or update the list, click "**Edit**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-40-9205-PM.jpg?width=560&height=577&name=ascreenshot-Sep-17-2025-05-53-40-9205-PM.jpg)

6\. Click on any field below to change or update the medication

Click the **"+" button** to add a medication and click the **"x" button** to remove a medication

Once finished updating the patient's medications, click "**Update**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-52-4758-PM.jpg?width=560&height=577&name=ascreenshot-Sep-17-2025-05-53-52-4758-PM.jpg)

7\. Click "**Print Medication List**" then click "**Print**"

Scan or upload the medication list to your PMS

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-30-1929-PM.jpg?width=560&height=444&name=ascreenshot-Sep-17-2025-05-53-30-1929-PM.jpg)

### Shared Care Plans

8\. Click "**Shared Care Plan**"

Click "**Create**" to share information with your patients, caregivers, and providers

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-54-3053-PM.jpg?width=560&height=576&name=ascreenshot-Sep-17-2025-05-53-54-3053-PM.jpg)

9\. Enter your care plan below

Alternatively, you can click "**Templates**" to quickly re-use a care plan template

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-34-1615-PM.jpg?width=560&height=577&name=ascreenshot-Sep-17-2025-05-53-34-1615-PM.jpg)

10\. Here you can see a shared care plan for "**Low Blood Sugar Instructions**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-50-0788-PM.jpg?width=560&height=577&name=ascreenshot-Sep-17-2025-05-53-50-0788-PM.jpg)

### Internal Workplace

**Alert!** Internal Workplace is for pharmacists only! It is **NOT** shared with patients.

11\. Click "**Internal Workplace"**

Here is a space where you are able to draft your notes, thoughts, and ideas

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-32-4404-PM.jpg?width=560&height=576&name=ascreenshot-Sep-17-2025-05-53-32-4404-PM.jpg)

### Notes

12\. Click "**Notes**"

The notes section allows you to write short notes about your patients such as POC Testing, blood pressure readings, allergies, and more!

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-55-6357-PM.jpg?width=560&height=576&name=ascreenshot-Sep-17-2025-05-53-55-6357-PM.jpg)

**Tip!** Clicking on the **"eye" symbol** enables sharing on/off features. This allows patients to see your notes.

### Files

13\. Click "**Files**"

Upload PDFs and .DOC files by clicking "**Choose File (.pdf/.doc./.docx) To Upload**" at the bottom-right corner of the window

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-39-4014-PM.jpg?width=560&height=501&name=ascreenshot-Sep-17-2025-05-53-39-4014-PM.jpg)

### Patient and Provider Access to Care Plans

14\. Click "**Access**" to give patients access to their care plan!

You can text or email the access code and link separately for increased security

Alternatively, you can print a card for your patient if they want a physical card by clicking "**Print Access Card**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-37-6398-PM.jpg?width=560&height=576&name=ascreenshot-Sep-17-2025-05-53-37-6398-PM.jpg)

15\. Sending a link will direct the patients or providers to your pharmacy website

By entering the **Access Code**, they can open the digital care plan

Click "**Submit**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-27-9533-PM.jpg?width=560&height=586&name=ascreenshot-Sep-17-2025-05-53-27-9533-PM.jpg)

### Chat with Your Patient

16\. Click "**Chat**"

This enables communication between you and the patient

After composing your message, click "**Send**"

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-48-0903-PM.jpg?width=560&height=576&name=ascreenshot-Sep-17-2025-05-53-48-0903-PM.jpg)

### Care Plan Dashboard

17\. Once your digital care plan is created, click "**Care Plans**" from the dashboard to see the list of care plans you created for your patients

![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-53-42-9506-PM.jpg?width=560&height=576&name=ascreenshot-Sep-17-2025-05-53-42-9506-PM.jpg)

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