--- title: Digital Care Plan Communication description: MedEssist Help --- [Skip to content](https://help.medessist.com/communicating-with-digital-care-plans#main-content) [![MedEssistLogoNEW-1](https://help.medessist.com/hs-fs/hubfs/MedEssistLogoNEW-1.png?width=200&height=43&name=MedEssistLogoNEW-1.png)](https://help.medessist.com?hsLang=en) Open main navigation Close main navigation - [Launch MedEssist](https://app.medessist.com/) [Launch MedEssist](https://app.medessist.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [MedEssist Help](https://help.medessist.com/?hsLang=en) 2. [Clinical Tools](https://help.medessist.com/clinical-tools?hsLang=en) 3. [Consultations and Assessments](https://help.medessist.com/clinical-tools?hsLang=en#consultations-and-assessments) # Digital Care Plan Communication ## Use Digital Care Plans to coordinate care and securely share information between patients, caregivers, healthcare providers, your pharmacy team, and more.   #### **Step Guide:** 1\. **Start with a Care Plan:** Use built-in Medication Review templates that include key details like demographics, medications, and more. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/stack_animation-Sep-17-2025-06-05-32-0262-PM.webp?width=670&height=374&name=stack_animation-Sep-17-2025-06-05-32-0262-PM.webp) 2\. **Create Your Own or Use a Template:** Choose from existing templates (e.g., *Low Blood Sugar Instructions*) or build a custom care plan. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/stack_animation-Sep-17-2025-06-05-37-6424-PM.webp?width=670&height=375&name=stack_animation-Sep-17-2025-06-05-37-6424-PM.webp) 3\. **Share or Keep Private:** Enable **Shared Care Plans** to securely share information with patients or providers. You control access—sharing can be turned on or off anytime. 4\. **Keep Internal Notes:** Use the **Internal Workplace** to jot down private notes and drafts—this section is never visible to patients and providers. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/File-Sep-17-2025-06-05-38-7716-PM.jpg?width=670&height=373&name=File-Sep-17-2025-06-05-38-7716-PM.jpg) 5\. **Log Updates:** Record important details like vitals, allergies, or test results in the **Notes** section. You can choose to keep these private or share them as needed. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/File-Sep-17-2025-06-05-36-6618-PM.jpg?width=668&height=372&name=File-Sep-17-2025-06-05-36-6618-PM.jpg) 6\. **Attach Files:** Upload supporting documents (PDF, Word files) under **Files** for easy reference and secure storage. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/File-Sep-17-2025-06-05-35-6026-PM.jpg?width=667&height=373&name=File-Sep-17-2025-06-05-35-6026-PM.jpg) 7\. **Give Access:** Send a secure link and access code via text, email, or print a physical card. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/File-Sep-17-2025-06-05-33-5519-PM.jpg?width=662&height=369&name=File-Sep-17-2025-06-05-33-5519-PM.jpg) 8\. **Easy Viewing:** Patients or providers can access the care plan by entering the code on your pharmacy website. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/File-Sep-17-2025-06-05-39-7918-PM.jpg?width=660&height=369&name=File-Sep-17-2025-06-05-39-7918-PM.jpg) 9\. **Two-Way Messaging:** Patients and providers can use the **Chat** feature to communicate directly through the care plan interface. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/stack_animation-Sep-17-2025-06-05-31-2882-PM.webp?width=660&height=369&name=stack_animation-Sep-17-2025-06-05-31-2882-PM.webp) ***Digital Care Plans make it easy to stay connected, coordinate care, and put patients at the centre of their own health journey.*** - [Pharmacy Set-Up Guide](https://help.medessist.com/pharmacy-set-up-guide?hsLang=en) - [Clinical Tools](https://help.medessist.com/clinical-tools?hsLang=en#main-content) - [Minor Ailments and Prescribing](https://help.medessist.com/clinical-tools?hsLang=en#minor-ailments-and-prescribing) - [Vaccines](https://help.medessist.com/clinical-tools?hsLang=en#vaccines) - [Smart Forms](https://help.medessist.com/clinical-tools?hsLang=en#smart-forms) - [Consultations and Assessments](https://help.medessist.com/clinical-tools?hsLang=en#consultations-and-assessments) - [MedEssist Deliveries](https://help.medessist.com/medessist-deliveries?hsLang=en) - [Incident Reporting](https://help.medessist.com/incident-reporting?hsLang=en#main-content) - [Getting Started](https://help.medessist.com/incident-reporting?hsLang=en#getting-started) - [FAQs](https://help.medessist.com/incident-reporting?hsLang=en#faqs) - [Digital Storefront](https://help.medessist.com/digital-storefront?hsLang=en#main-content) - [Branding](https://help.medessist.com/digital-storefront?hsLang=en#branding) - [Adding and Editing Content](https://help.medessist.com/digital-storefront?hsLang=en#adding-and-editing-content) - [Schedule & Appointments](https://help.medessist.com/schedule-appointments?hsLang=en#main-content) - [Custom Services](https://help.medessist.com/schedule-appointments?hsLang=en#custom-services) - [Communication Tools](https://help.medessist.com/communication-tools?hsLang=en) - [Pharmacy and Account Settings](https://help.medessist.com/pharmacy-and-account-settings?hsLang=en) - [Access to Care](https://help.medessist.com/access-to-care?hsLang=en#main-content) - [FAQs](https://help.medessist.com/access-to-care?hsLang=en#faqs) - [Marketing Tools](https://help.medessist.com/marketing-tools?hsLang=en) - [Integrations](https://help.medessist.com/integrations?hsLang=en) - [Lumi AI](https://help.medessist.com/lumi-ai?hsLang=en) [![Chill listening crop-3](https://help.medessist.com/hs-fs/hubfs/MedEssistLogoNEW-1.png?width=111&height=24&name=MedEssistLogoNEW-1.png "Chill listening crop-3")](http://www.medessist.com) [mailto:support@medessist.com](mailto:support@medessist.com) Copyright © 2025, MedEssist