1. Are you seeing the following message on the MedEssist Education Hub when trying to submit an Incident Report?
"No pharmacy linked to your account. You need to link your account to a MedEssist pharmacy in order to submit an incident report. Please contact your manager to link your account."
Tip: If you are seeing the message above, you haven't yet invited the email you're currently using to the MedEssist Hub.
Please follow the next steps to invite your account.
2. Click Incidents in the main MedEssist platform.
3. To double-check if your account is linked, click Invite Team
4. Scroll down to Your Team until you find yourself!
5. If you don't see your Hub email listed above, scroll down to the search bar and enter your Hub account email.
6. Click Send Invite.
7. You will receive an email invitation with steps to complete their registration.
Click the link in the email and follow the on-screen instructions to complete registration on MedEssist.
8. Your pharmacy has been linked successfully!
To confirm, head to the MedEssist Hub, click My Account located on the left navigation bar. Then, scroll down to My Linked Pharmacies to view the pharmacy that invited you to submit Incident Reports.
