--- title: MDConnected Travel Consultations description: MedEssist Help --- [Skip to content](https://help.medessist.com/using-mdconnected-for-travel-consultations#main-content) [![MedEssistLogoNEW-1](https://help.medessist.com/hs-fs/hubfs/MedEssistLogoNEW-1.png?width=200&height=43&name=MedEssistLogoNEW-1.png)](https://help.medessist.com?hsLang=en) Open main navigation Close main navigation - [Launch MedEssist](https://app.medessist.com/) [Launch MedEssist](https://app.medessist.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [MedEssist Help](https://help.medessist.com/?hsLang=en) 2. [Integrations](https://help.medessist.com/integrations?hsLang=en) # MDConnected Travel Consultations ## Learn how to use MedEssist for everything you need to complete a travel health consultation, including prescriptions provided by an MDConnected clinician. ### Patient Registration **Tip!** Patients complete pre-assessment questions online or with your help. Once submitted, the booking will appear under "**Schedule**" on your dashboard. ### Submitting the Pre-Assessment 1\. Click "**Review**" to start the travel appointment ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-50-3695-PM.jpg?width=560&height=657&name=ascreenshot-Sep-17-2025-05-58-50-3695-PM.jpg) 2\. Update pre-assessment answers if needed ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-52-5004-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-58-52-5004-PM.jpg) 3\. Before completing the *Patient Care Plan*, click "**Use Virtual Provider**" at the bottom ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-46-1782-PM.jpg?width=560&height=657&name=ascreenshot-Sep-17-2025-05-58-46-1782-PM.jpg) 4\. Click "**Submit pre-assessment form(s) below**" to send the pre-assessment form to MD Connected to queue the patient with a travel health clinician ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-56-8367-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-58-56-8367-PM.jpg) ### Adding Recommendations 5\. Click "**Revise**" to go back to your consult documentation ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-48-4949-PM.jpg?width=560&height=625&name=ascreenshot-Sep-17-2025-05-58-48-4949-PM.jpg) 6\. Under *Patient Care Plan*, click the "**Requesting RX from consulting provider (including virtual provider)**" field ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-59-00-8010-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-59-00-8010-PM.jpg) 7\. After discussing with the patient, select the recommendations you would like to submit to the travel health clinician ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-44-2365-PM.jpg?width=560&height=625&name=ascreenshot-Sep-17-2025-05-58-44-2365-PM.jpg) 8\. Click "**Save**" once you have finished selecting your recommendations ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-58-8453-PM.jpg?width=560&height=657&name=ascreenshot-Sep-17-2025-05-58-58-8453-PM.jpg) ### Signature and Submission 9\. Upon exiting the Travel Consult Revise window, a confirmation will appear about the **$45 fee** charged to the pharmacy for this service ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-42-2226-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-58-42-2226-PM.jpg) 10\. Sign and click "**Submit pharmacist recommendations**" ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-54-6595-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-58-54-6595-PM.jpg) 11\. A confirmation window will appear and a clinician will respond with prescriptions prescriptions in about **10 minutes**. ![](https://help.medessist.com/hs-fs/hubfs/Knowledge%20Base%20Import/ascreenshot-Sep-17-2025-05-58-39-8569-PM.jpg?width=560&height=626&name=ascreenshot-Sep-17-2025-05-58-39-8569-PM.jpg) **Note:** If 10-15 minutes have passed and you still haven't received back a prescription, please contact MDConnected directly via the live chat on their website, [www.mdconnected.ca](http://www.mdconnected.ca). - [Pharmacy Set-Up Guide](https://help.medessist.com/pharmacy-set-up-guide?hsLang=en) - [Clinical Tools](https://help.medessist.com/clinical-tools?hsLang=en#main-content) - [Minor Ailments and Prescribing](https://help.medessist.com/clinical-tools?hsLang=en#minor-ailments-and-prescribing) - [Vaccines](https://help.medessist.com/clinical-tools?hsLang=en#vaccines) - [Smart Forms](https://help.medessist.com/clinical-tools?hsLang=en#smart-forms) - [Consultations and Assessments](https://help.medessist.com/clinical-tools?hsLang=en#consultations-and-assessments) - [MedEssist Deliveries](https://help.medessist.com/medessist-deliveries?hsLang=en) - [Incident Reporting](https://help.medessist.com/incident-reporting?hsLang=en#main-content) - [Getting Started](https://help.medessist.com/incident-reporting?hsLang=en#getting-started) - [FAQs](https://help.medessist.com/incident-reporting?hsLang=en#faqs) - [Digital Storefront](https://help.medessist.com/digital-storefront?hsLang=en#main-content) - [Branding](https://help.medessist.com/digital-storefront?hsLang=en#branding) - [Adding and Editing Content](https://help.medessist.com/digital-storefront?hsLang=en#adding-and-editing-content) - [Schedule & Appointments](https://help.medessist.com/schedule-appointments?hsLang=en#main-content) - [Custom Services](https://help.medessist.com/schedule-appointments?hsLang=en#custom-services) - [Communication Tools](https://help.medessist.com/communication-tools?hsLang=en) - [Pharmacy and Account Settings](https://help.medessist.com/pharmacy-and-account-settings?hsLang=en) - [Access to Care](https://help.medessist.com/access-to-care?hsLang=en#main-content) - [FAQs](https://help.medessist.com/access-to-care?hsLang=en#faqs) - [Marketing Tools](https://help.medessist.com/marketing-tools?hsLang=en) - [Integrations](https://help.medessist.com/integrations?hsLang=en) - [Lumi AI](https://help.medessist.com/lumi-ai?hsLang=en) [![Chill listening crop-3](https://help.medessist.com/hs-fs/hubfs/MedEssistLogoNEW-1.png?width=111&height=24&name=MedEssistLogoNEW-1.png "Chill listening crop-3")](http://www.medessist.com) [mailto:support@medessist.com](mailto:support@medessist.com) Copyright © 2025, MedEssist